Technology Property Management
Module - Job Costing.
The Job Costing Software in TPM incorporates many important features for Property Management including Costing and Profit Analysis.
The Main Integrated Modules are:-
1. Property Help Desk
2. Property Inspection
3. Work Orders
4. Contractor Quotations
5. Labour Inputs
6. Material Inputs
7. Equipment Inputs
8. National Schedule Of Rates
9. Purchase Order Requisitions
10. Landlord Invoicing
11. Management Reporting
12. Statistics
13. Sage Integration
- Property Help Desk.
The property Help Desk is used to record the initial call from either the Tenant or Landlord regarding a fault or defect at a specific property address that is either owned by you the Landlord or managed by you the Agent.
To access this module
you must have TPM running and click on the Help Desk icon 
on the right hand side
of the Dashboard.
As soon as you click onto the Help desk Icon the software will load the Help Desk input form and automatically will fill in the Fault No, the Fault taken on date and the time of the Tenant Landlords Call.
The highlighted field will be “Lookup Property” which allows you to ask the caller “what address are you reporting the fault at ? ”. As soon as you start typing the Street No or Flat No the software immediately identifies the address as being in your Property Stock by showing you the full address. Confirming with the Caller the address and pressing return will immediately fill in the rest of the form with the Tenants Name, Landline Telephone, Mobile Number and the Landlords Name.
If a picture of the Property was taken and uploaded into the Property Details Form, then a picture of the property will appear on the Help Desk form.
The cursor is now situated in the “Tenants Reported Fault Field”, simply confirm the tenants or landlords name and current telephone number, now you can ask the caller for their fault or repair that they require action on. Simply type in the reported fault.
Having quickly created a Help Desk Job all you need do is Click on the “Print Inspection Report” button if you require the Job to be inspected by your own staff, however if you require a outside contractor to Inspect and Price the Job you must click on the “Print Works Order” button.
In house Inspection Report
Contractors Inspection Report
As you can see the Contractors inspection report contains the Work Order Details from yourselves and will have to be completed by the contractor and faxed or e-mailed back to you.
Both reports can be e-mailed or faxed direct from the TPM software Job Costing suite.